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Lesson 1 of 5The Marketing Plan
Unit 4 · Lesson 1 of 5

What a Marketing Plan Is For

A marketing plan is a written roadmap that explains where a product stands today, what the business wants to achieve, who it is selling to, how it will get there, what it will cost, and how success will be measured.

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Key things to remember

  1. 1A marketing plan's sections, in order: executive summary, situation analysis, SWOT analysis, SMART objectives, target market, marketing mix strategy, budget, implementation timeline, evaluation.
  2. 2SWOT: strengths and weaknesses are internal (the business controls them); opportunities and threats are external (it does not).
  3. 3SMART objectives are Specific, Measurable, Achievable, Relevant, and Time-bound.
  4. 4The executive summary is written last but placed first.
  5. 5Market share:

Imagine three friends start a small business selling insulated water bottles. One wants to spend the whole budget on social media ads, one wants a booth at every farmers' market, and one wants to cut the price to beat the competition. Every idea sounds reasonable, and every idea costs money. Without a shared plan they will pull in three directions, run out of cash, and never know which idea actually worked. A marketing plan fixes that: it is a single written document that everyone agrees on before any money is spent.

Why Write a Plan at All?

A marketing plan does three jobs. First, it aligns the team — everyone works toward the same objectives with the same target customer in mind. Second, it persuades people with resources — a bank, an investor, or a business owner will only fund an idea that is backed by research and numbers. Third, it creates a yardstick — because the plan states measurable objectives up front, the business can later check whether the money it spent actually produced results.

A marketing plan, section by section1Executive summaryThe whole plan in brief. Written last,placed first.2Situation analysisWhere are we now? The business,customers, competitors, and trends.3SWOT analysisStrengths and weaknesses (internal);opportunities and threats (external).4Objectives (SMART)Specific, Measurable, Achievable,Relevant, Time-bound, e.g. grow sales 10%in 12 months.5Target market andconsumer profileWho we are selling to: demographics,lifestyle, needs, buying habits.6Marketing mix strategyProduct, price, place, and promotiondecisions built for that target.7BudgetWhat each activity will cost, and thetotal spend.8TimelineWho does what, and by when, often as amonth-by-month schedule.9Evaluation (KPIs)Measures such as sales, reach, andengagement, plus what we change if wemiss.The bigpictureWhere are wenow?Where are wegoing, and forwhom?How will weget there?Did it work?
Fig 1The standard sections of a marketing plan, from the executive summary to evaluation.
SectionThe question it answersExample (a hypothetical water bottle business)
1. Executive summaryWhat is the whole plan, in one page?A short overview of the product, target market, objectives, budget, and expected results
2. Situation analysisWhere are we right now?Current sales, market size, customer trends, competitors, economic and legal conditions
3. SWOT analysisWhat helps or hurts us, inside and outside the business?Strength: leak-proof lid. Threat: a cheaper competitor entering the market
4. SMART objectivesWhat exactly do we want to achieve, and by when?Sell 1,500 bottles in Ontario in the next 12 months
5. Target marketWho are we selling to?Active students aged 17 to 24 who care about sustainability
6. Marketing mix strategyWhat are our product, price, place, and promotion decisions?A $30 bottle sold online and in campus stores, promoted on social media
7. BudgetWhat will the marketing cost?$6,000 split across ads, influencers, sampling events, and signage
8. Implementation timelineWho does what, and when?Month-by-month schedule from pre-launch to launch to follow-up
9. EvaluationHow will we know if it worked?Track sales, market share, conversion rate, and marketing ROI against the objectives
The nine sections of a marketing plan and the question each one answers.

Situation Analysis and SWOT

The situation analysis is the research section. It describes the market as it is today: how big it is, whether it is growing, what customers want, who the competitors are, and what is happening in the wider world (the economy, new laws, new technology, social trends). The SWOT analysis then sorts those findings into four boxes. Strengths and weaknesses are internal — things about the business itself. Opportunities and threats are external — things happening outside the business that it cannot directly control.

Example: Riverbend Bike Repair (hypothetical small business)HelpfulHarmfulInternalinside thebusiness; itcan controltheseExternaloutside thebusiness; itcan onlyrespondSStrengthsOwner is a certified mechanic with15 years' experienceStrong word of mouth and top localreviewsShop sits right beside a busy biketrailWWeaknessesOnly one mechanic, so long waits inspringNo online bookingSmall parts stock; special orderstake a weekOOpportunitiesThe city is building new bike lanesnearbyE-bikes are growing in popularityCould run tune-up clinics with alocal high schoolTThreatsBig-box stores offer cheap tune-upsA rainy summer means fewer ridersRising prices for parts and shipping
Fig 2SWOT: internal strengths and weaknesses on top, external opportunities and threats below.
The internal vs. external test
Ask: could the business change this by making its own decision? If yes, it is internal (a strength or weakness). A small advertising budget is a weakness because the owner could choose to spend more. A competitor cutting its price is a threat because no decision inside your business can stop it.

SMART Objectives

  • Specific — names exactly what will be achieved, for which product and which market.
  • Measurable — includes a number (units, dollars, a percentage) so progress can be checked.
  • Achievable — realistic given the business's past results, budget, and staff.
  • Relevant — actually supports the business's bigger goal, such as growing profit or building the brand.
  • Time-bound — has a clear deadline, such as "by December 31" or "within 12 months".
AVague objective
  • "Sell more bottles."
  • "Become popular online."
  • "Beat the competition."
BSMART objective
  • "Sell 1,500 insulated bottles in Ontario within 12 months of launch."
  • "Reach 4,000 followers on our main social media account by the end of June."
  • "Grow our share of the local insulated bottle market from 4.5% to 5% by year-end."
Write it last, put it first
The executive summary appears at the very front of the plan, but it is written after everything else is finished. It summarizes decisions you have already made, so you cannot write it until those decisions exist. A busy reader should be able to read only the executive summary and still understand the whole plan.

Notice how the sections connect. The situation analysis feeds the SWOT; the SWOT shapes the objectives; the objectives decide the target market and marketing mix; the mix sets the budget and timeline; and the evaluation section measures results against the very objectives you started with. When the results come in, they become the starting point for next year's situation analysis — a marketing plan is a cycle, not a one-time document.

Worked examples

Reveal one step at a time and try to beat it to the next line.

Example 1
A hypothetical start-up, Maple Ridge Bottles, is writing its SWOT analysis. Place each finding in the correct box: (a) the owner designed a lid that does not leak even when the bottle is upside down in a backpack; (b) the business can only afford one steel supplier; (c) several Ontario municipalities are discouraging single-use plastic bottles in parks; (d) a large competitor is launching a cheaper insulated bottle.
Example 2
Maple Ridge Bottles sold 1,200 bottles last year. The owner writes the objective "Sell a lot more bottles and get popular." Rewrite it as a SMART objective that targets 1,500 bottles, and show that the target is achievable by calculating the percentage increase.
Example 3
In its situation analysis, Maple Ridge Bottles finds that its sales last year were $36,000 in a local insulated bottle market worth $800,000. (a) What was its market share? (b) The market is expected to grow to $900,000 next year. What sales would Maple Ridge need for a 5% market share, and how many $30 bottles is that?

Where marks get lost

  • Listing a competitor's actions as a weakness — anything a competitor does is outside your business, so it belongs under threats, not weaknesses.
  • Writing objectives with no number or no deadline ("increase sales") — without both, the evaluation section has nothing to measure against.
  • Writing the executive summary first as a teaser introduction instead of last as a true summary of decisions already made.
  • Jumping straight to promotion ideas before identifying the target market — you cannot choose where to advertise until you know who you are trying to reach.
  • Treating the plan as finished once it is written and leaving out the evaluation section, so the business never learns what worked.

Flashcards 8

Marketing plan
Executive summary
Situation analysis
SWOT analysis
+ 4 more

Practice

1
A business's only delivery van is old and breaks down often. In a SWOT analysis, this is a...
2
Which objective is written in SMART form?
3
A hypothetical snack company had sales of $126,000 in a regional market with total sales of $1,800,000. What is its market share, as a percentage?
%
4
Put the sections of a marketing plan in the order they appear in the finished document.
  1. 1Implementation timeline
  2. 2Budget
  3. 3Evaluation
  4. 4Executive summary
  5. 5Situation analysis
  6. 6SWOT analysis
  7. 7SMART objectives
  8. 8Target market
  9. 9Marketing mix strategy
5
Match each marketing plan section to the question it answers.
Situation analysis
Target market
Implementation timeline
Evaluation
6
In SMART objectives, what does the letter T stand for?
7
Why is the executive summary written after the rest of the marketing plan?
8
A local market for reusable lunch containers is expected to total $640,000 in sales next year. A hypothetical business sets a SMART objective of an 8% market share. How many dollars of sales does it need?
$
9
Which finding belongs in the opportunities box of a SWOT analysis?

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