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Lesson 5 of 5Leadership, Projects and Technology
Unit 4 · Lesson 5 of 5

How Entrepreneurs Contribute and What They Face

Entrepreneurs from every community create jobs and products and can tackle social, economic, environmental and ethical issues, but many face barriers such as limited capital, small networks, bias and poor internet access, which mentorship, financing and targeted programs help them overcome.

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Key things to remember

  1. 1Ventures can address social, economic, environmental and ethical issues, not just earn profit.
  2. 2Social enterprise: a business whose main purpose is solving a social or environmental problem, reinvesting most profit in that purpose.
  3. 3B Corp certification: an outside review of a company's effect on workers, customers, community and environment, with a required standard and openness about results.
  4. 4Common challenges: access to capital, networks, discrimination and bias, rural internet access, work-life balance.
  5. 5Supports: mentorship, loans and grants, Indigenous business development organizations, women's and newcomers' programs, local business centres.

When people hear "entrepreneur," they often picture one famous billionaire. In reality, most entrepreneurs run small businesses: the family restaurant down the street, the landscaper with two employees, the artist selling prints online. Together they create a large share of the jobs in Canada and many of the products we use. Some entrepreneurs go further and build ventures whose main purpose is to fix a problem in their community or the world. This lesson looks at how ventures address social, economic, environmental and ethical issues, celebrates entrepreneurs from diverse communities, and examines the barriers some entrepreneurs face and the supports that help them succeed.

Ventures That Tackle Real Issues

Type of issueWhat it meansHow a venture can help
SocialPeople's well-being, inclusion and opportunityHiring youth or people who face barriers to work; making products accessible
EconomicJobs, income and local prosperityCreating local jobs; buying from local suppliers so money stays in the community
EnvironmentalThe health of land, water, air and climateReducing packaging, selling repaired or reused goods, cutting energy use
EthicalDoing what is fair and honestPaying fair wages, honest advertising, sourcing materials responsibly
Four kinds of issues an entrepreneurial venture can address.

A social enterprise is a business that sells goods or services like any other business, but whose main purpose is to solve a social or environmental problem, and which puts most of its profit back into that purpose. A café that trains and hires young people who have struggled to find work is an example. Some for-profit companies choose to be certified as a B Corporation (B Corp): a non-profit organization reviews the company's effects on its workers, customers, community and the environment, and the company must meet a standard and be open about its results to keep the certification. Both ideas connect to the triple bottom line: measuring success by people and planet as well as profit.

Measure success three waysPeoplePlanetProfitsustainablebusinessCSR: a businesstakes responsibilityfor its effects onall threePeoplesocialFair wages and a safeworkplaceVolunteer in the communityAccessible products andspacesTreat customers honestlyPlanetenvironmentalCut packaging and wasteUse less energy, orrenewable energyRecycle and reusematerialsBuy local to cut shippingProfiteconomicCharge fair pricesKeep honest records andpay taxesReinvest to growPlan for the long term
Fig 1The triple bottom line: people, planet and profit.
Quick checkTry it before you read on
1
A bike shop collects old bikes, hires students to repair them and sells them at low prices. Which issues does it address?
VideoPeople working in social entrepreneurship describe what it means to build a venture whose main purpose is solving a social or environmental problem.Watch on YouTube

Entrepreneurs from Diverse Communities

Entrepreneurs come from every background: First Nations, Métis and Inuit communities, newcomers to Canada, women, young people, people with disabilities, rural and urban communities. Each brings knowledge of needs that others may overlook. Here are a few well-known examples. Look in your own community too: a local business owner's story can be just as instructive.

EntrepreneurCommunityContribution
Joseph-Armand BombardierQuebec, CanadaDeveloped vehicles for travelling over snow; his company introduced the Ski-Doo snowmobile and grew into a major transportation manufacturer
Ron FoxcroftHamilton, OntarioA basketball referee who worked with designer Chuck Shepherd to develop the Fox 40 whistle (launched in 1987), which has no ball (pea) inside, so it does not jam
Sean McCormickMétis entrepreneur, ManitobaFounded Manitobah Mukluks, an Indigenous-owned company making footwear rooted in traditional mukluk and moccasin designs
Tobi LütkeOttawa, Canada (originally from Germany)Co-founded Shopify, which began as software for an online snowboard store and became an e-commerce platform used by businesses worldwide
Examples of entrepreneurs whose ventures had wide impact.
CauseKind of changeEffects onEntrepreneurspots a needand takes therisk to actNew productse.g. a reusable lunch kit or anew appNew methods of productione.g. 3D printing parts,automated packingNew ways of doing businesse.g. online ordering,subscriptions, delivery appsWorkersnew jobs and new skills; someold jobs change or disappearConsumersmore choice, better quality,often lower pricesCommunitieslocal jobs, leaders and rolemodels, sponsorships andscholarships
Fig 2Entrepreneurs act as agents of change for workers, consumers and communities.
Look closer to home
Interview a local business owner: what problem did they set out to solve, what was their hardest challenge, and who helped them? Their answers often show the same patterns as famous stories, and they show what is possible in your own community.
An early yellow Ski-Doo snowmobile with a red seat, front skis and an open engine compartment, on display in a museum.
PhotoAn early Ski-Doo, a 1958 design by Joseph-Armand Bombardier (this one built in 1961), at the Montreal Museum of Fine Arts. It is the snowmobile from the table above.Daderot, CC0, via Wikimedia Commons

Challenges Entrepreneurs Face

ChallengeWhy it is hardWho it can affect most
Access to capitalLenders often want a credit history, collateral or savings that new entrepreneurs may not haveYoung people, newcomers, people with lower incomes
NetworksMany customers, suppliers and investors are found through people you already knowNewcomers, first-generation entrepreneurs, people far from business centres
Discrimination and biasUnfair assumptions can affect who gets a loan, a contract or taken seriouslyWomen, racialized and Indigenous entrepreneurs, people with disabilities
Rural and remote internet accessSlow or unreliable internet makes online selling, payments and marketing harderRural and remote communities, including some First Nations and northern communities
Work-life balanceLong hours and money stress can strain health and family timeAlmost every entrepreneur, especially in the early years
Common challenges and who they tend to affect most.

Supports That Help Entrepreneurs Succeed

  • Mentorship: an experienced entrepreneur who gives advice, opens doors to their network and helps avoid common mistakes.
  • Loans and grants: government programs and non-profit lenders offer start-up loans and grants, some designed for youth.
  • Indigenous business development organizations: Indigenous-led lenders and organizations that offer loans, training and mentorship to First Nations, Métis and Inuit entrepreneurs.
  • Women's and newcomers' entrepreneurship programs: training, networking and financing aimed at groups who often face extra barriers.
  • Local supports: small business centres, business incubators, chambers of commerce and youth summer business programs.
Where start-up money comes fromDebt (borrowed)Must be repaid withinterest, but you keep fullownership.Bank loana fixed amount repaid ininstalmentsLine of creditborrow as needed, up to aset limitSupplier creditbuy now and pay the supplierlater, e.g. in 30 daysFamily and friends(loan)flexible, but put the termsin writingFuturpreneur Canadanon-profit offering start-uploans and mentoring to youngentrepreneursBDCBusiness Development Bank ofCanada, a federal Crowncorporation that lends tobusinessesEquity (ownership)No repayment, but you giveup part of the ownership andprofit.Personal savingsyour own money invested inthe ventureFamily and friends(shares)money in exchange for partownershipAngel investorsindividuals who investearly, often with adviceVenture capitalfirms that invest large sumsin fast-growing venturesEquity crowdfundingmany small investors eachbuy a shareGrants and awardsNo repayment, but you mustqualify, often compete, andmeet conditions.Summer Company(Ontario)provincial program: start-upmoney and coaching forstudent venturesOther government grantsfor set purposes, e.g.hiring or trainingRewards crowdfundingbackers pre-pay for aproduct or a perkPitch competitionscontests that award cashprizesFamily and friends can lend money (debt) or buy a share (equity). Either way, put the terms inwriting.
Fig 3Sources of financing: debt, equity, and grants and awards.

Worked examples

Reveal one step at a time and try to beat it to the next line.

Example 1
A student team plans "Second Shift," a pop-up that sells clothing donated by students and uses the profit to buy winter coats for a local shelter. Identify the issues it addresses and whether it is a social enterprise.
Example 2
Lena, an Inuk artist in a remote northern community, wants to sell her prints online. She has no credit history, knows few people in the business world and her internet is slow and expensive. Match each challenge to a support.
Example 3
A social enterprise café earned $84,000 in revenue last year and had $72,000 in expenses. It puts 75% of its profit into its youth job-training program. How much went to the program?

Where marks get lost

  • Thinking a business that makes a profit cannot also solve social or environmental problems.
  • Treating B Corp as a type of ownership like a partnership. It is a certification a company earns, not a legal form of business.
  • Describing entrepreneurs from a community with stereotypes instead of the specific facts of their ventures.
  • Assuming every entrepreneur faces the same barriers. Access to capital, networks and internet differ a lot by community and background.
  • Listing supports without matching each one to the specific challenge it solves.

Flashcards 8

Social enterprise
B Corp
Triple bottom line
Access to capital
+ 4 more

Practice

1
Match each venture action to the type of issue it addresses.
Switching to compostable packaging
Hiring youth who have struggled to find work
Buying supplies from local businesses
Advertising only claims you can prove
2
Which best describes a social enterprise?
3
Match each entrepreneur to their venture.
Ron Foxcroft
Sean McCormick
Tobi Lütke
Joseph-Armand Bombardier
4
What problem did the Fox 40 whistle solve?
5
Match each challenge to the support that most directly addresses it.
No credit history to get a bank loan
Knowing nobody in the industry
Slow internet in a remote community
Exhaustion from working every evening
6
A social enterprise had revenue of $56,000 and expenses of $48,500. It donates 60% of its profit to a local literacy program. How much does it donate, in dollars?
$
7
Which statement about B Corp certification is accurate?
8
What is the name for an experienced person who gives an entrepreneur advice and shares their network?
9
Why can rural and remote internet access be a challenge for entrepreneurs?

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