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Lesson 1 of 7Social Media, Society and Professional Practice
Unit 4 · Lesson 1 of 7

Social Media Strategy and the Culminating Project

How a campaign is planned before anything is designed, the frame sizes each platform actually wants, which numbers are worth reading afterwards, and the accessibility work that decides how many people can use what you made.

7 min read10 practice questionsAsk AI about this →

Key things to remember

  1. 1Plan in this order: audience, then one measurable goal, then platform, then content — never the reverse.
  2. 2The four working frames are 1:1 (1080 × 1080), 4:5 (1080 × 1350), 9:16 (1080 × 1920) and 16:9 (1920 × 1080).
  3. 3Impressions count displays; reach counts unique people, so reach is always the smaller number.
  4. 4Engagement rate is engagements divided by reach: .
  5. 5Shares and saves are the strongest engagement signals, because they cost the viewer more than a tap.
  6. 6Contrast should be at least 4.5:1 for normal text and 3:1 for large text.
  7. 7Keep text and logos inside the safe area — roughly the top 250 px and bottom 400 px of a vertical frame are covered by the interface.
  8. 8Captions include sound information; subtitles carry dialogue only.

A social media post is the only piece of media work where the audience decides in under a second whether to keep looking. That makes it a design problem, not a posting problem. The order that professionals work in is always the same: decide who you are talking to and what you want to happen, then choose the platform, then build the content to that platform's frame. Reversing that order — making something and then hunting for somewhere to put it — is why most student campaigns land flat.

Planning the campaign

  1. Name the audience precisely. Not 'students' but 'Grade 9 students who have not joined a club yet'. A vague audience produces vague content that speaks to nobody.
  2. State one measurable goal. Awareness, sign-ups, attendance, donations or clicks — pick one. A goal you cannot measure is a wish, and a campaign with three goals usually achieves none.
  3. Choose the platform from the audience, not from habit. Where does that specific audience already spend time, and what format does that place reward — short vertical video, still images, longer horizontal video, text?
  4. Define three to five content pillars. These are the recurring themes you will post about, so that you are never staring at a blank calendar wondering what to make.
  5. Set a cadence you can actually sustain. Three good posts a week beats fourteen rushed ones followed by silence. Consistency is what builds an audience; bursts do not.
  6. Build a content calendar. Date, pillar, format, caption, asset, and who is making it. This is the document that turns intentions into finished posts.
  7. Measure, then adjust. After a week or two the analytics tell you which pillar and which format the audience actually responded to. Feed that back into the calendar.
One audience, one goal, one call to action
Every element of a post should serve a single desired action, and the post should say what that action is. 'Come to the drop-in on Thursday at lunch in room 214' works. 'Check us out' does not, because it never tells the viewer what to do or when. If you cannot state the goal in one sentence, the design cannot serve it.

Content pillars and cadence

  • A content pillar is a repeating category of post — for a robotics club it might be build progress, member spotlights, competition results, and how-to explainers. Pillars keep a feed varied without making every post a fresh invention.
  • Batching means producing a week or a month of content in one session. Shooting eight member spotlights in one afternoon is far cheaper than eight separate shoots, and it is how small teams keep a schedule alive.
  • A hook lives in the first second. On vertical video the first frame and the first spoken line decide whether anyone sees the rest. Put the most interesting image first, not a title card.
  • Captions get truncated. Only the first line or two shows before the 'more' link, so front-load the important information and put context, credits and hashtags below.
  • Hashtags are search terms, not decoration. A small number of specific, relevant tags outperforms a wall of generic ones, which mostly signals spam.
  • Post when the audience is awake. For a school audience that usually means before class, at lunch, and in the evening — and you can confirm it from your own analytics rather than guessing.
Four aspect ratios, drawn to scale at the same height9:161080 × 1920VerticalReels, Shorts4:51080 × 1350Tall feed postmost feed space1:11080 × 1080Squaregrids, carousels16:91920 × 1080WidescreenYouTube, landscapeAll four are drawn the same height, so the widths compare honestly — 9:16 is the narrowest.Shoot the widest ratio you will need and crop down. You cannot crop outwards later.Keep faces and titles away from the edges — every app lays its own buttons over the frame.
Fig 1The four frames almost everything is delivered in, and where the interface covers the image.
Aspect ratioTypical pixelsWhere it is usedWhy
1:1 square1080 × 1080Grid posts, profile tiles, carouselsCrops predictably everywhere and never rotates the phone
4:5 portrait1080 × 1350Feed posts on phonesThe tallest shape most feeds allow, so it fills more screen than a square
9:16 vertical1080 × 1920Stories, reels, shortsFills a held phone completely, edge to edge
16:9 landscape1920 × 1080Long-form video, desktop players, televisionsThe standard video frame since HD; matches most cameras and screens
Export at the native size rather than uploading one file and letting the platform crop it.
The safe area is smaller than the frame
On a vertical 1080 by 1920 post, the interface covers roughly the top 250 pixels with the profile name and the bottom 400 or so with the caption, buttons and progress bar. Anything you place there — a logo, a date, the room number — is hidden behind the app's own controls. Keep every piece of text and every logo inside the central safe area, and treat the outer band as background only.

Reach, impressions and engagement

MetricWhat it countsWhat it tells you
ImpressionsEvery time the post was displayed, including repeats to the same personHow much it was shown — inflated by people scrolling past twice
ReachThe number of unique accounts that saw itHow many actual people it got to. Always the smaller number
EngagementsLikes, comments, shares and saves added togetherHow many people did something instead of scrolling on
Engagement rateEngagements as a percentage of reachQuality of the post, comparable between a small account and a large one
Shares and savesReposts and bookmarksThe strongest signals — the viewer thought it was worth keeping or passing on
Watch timeAverage seconds watched, or percentage of the video completedWhere viewers leave, which tells you exactly which second to fix
Click-through rateLink clicks divided by impressionsWhether the call to action actually moved anyone
Divide by reach when you have it, because reach counts people rather than displays.

Accessibility is part of the deliverable

Contrast is measured, not eyeballed — WCAG AA wants 4.5:1 for body textSample body textand a 12 px caption17.4:1 · PASSSample body textand a 12 px caption4.5:1 · PASSSample body textand a 12 px caption6.0:1 · PASSSample body textand a 12 px caption3.0:1 · FAILSample body textand a 12 px caption1.4:1 · FAILSample body textand a 12 px caption2.5:1 · FAILAA needs 4.5:1 for normal text and 3:1 for text at 18 pt or larger and for UI borders.The ratio compares relative luminance — lightness decides it, hue barely matters.Yellow on white looks bright and fails badly. Never trust your eye; run a checker.
Fig 2Contrast ratio decides whether text is readable in sunlight, on a cheap screen, or by someone with low vision.
  • Alt text is a short written description of an image, read aloud by a screen reader. Describe what matters — 'four students soldering a circuit board at a workbench' — and skip 'image of', which the screen reader already announces. If the image contains words, the alt text must contain those words too.
  • Captions carry the dialogue plus the sound information a viewer cannot hear: speaker changes, music, a door slamming. Subtitles assume you can hear and only carry the dialogue, usually translated. Social video needs captions, because most feeds start muted.
  • Burned-in captions are part of the picture and always appear; a separate caption file can be turned off, searched and translated. Many creators do both.
  • Contrast ratio compares the lightness of text against its background. The widely used standard is at least 4.5 to 1 for normal text and 3 to 1 for large or bold text; thin light-grey type over a photograph almost never passes.
  • Never carry meaning by colour alone. Add a label, an icon or a pattern, so that a colour-blind viewer — roughly one man in twelve — gets the same information.
  • Keep type large enough on a phone. Text that looks fine on a laptop preview can be unreadable at the size it is actually viewed, so check every design at phone scale before exporting.
  • Avoid rapid flashing. More than three flashes in a second can trigger seizures, which is a safety issue rather than a style one.
Accessibility is reach
Captions are not only for viewers who are deaf or hard of hearing. Most social video is watched with the sound off, in a hallway or on a bus, so a captioned video is watched by people who would otherwise have scrolled past a silent talking head. Alt text is likewise indexed as text, so it helps the post be found. Doing the accessible thing and doing the effective thing turn out to be the same work.

Worked examples

Reveal one step at a time and try to beat it to the next line.

Example 1
A post reached 1,250 unique accounts and collected 96 likes, 14 comments, 8 shares and 22 saves. It was displayed 3,400 times. Find the engagement rate and the average number of views per person, and say what the numbers suggest.
Example 2
You have a finished 1920 × 1080 video and need a 9:16 vertical version. How much of the frame survives a straight crop, and what should you do instead?
Example 3
Plan a two-week campaign to get Grade 9 students to a robotics club drop-in, on a vertical video platform.

Where marks get lost

  • Designing the graphic first and choosing the platform afterwards, so the artwork has to be cropped into a shape it was never composed for.
  • Putting text and logos in the outer band of a vertical frame, where the app's own interface covers them.
  • Reporting impressions as if they were people. Impressions count displays, so the same viewer scrolling past twice inflates the number.
  • Comparing raw like counts between accounts of different sizes instead of comparing engagement rate, which is the size-independent measure.
  • Publishing video with no captions, then being surprised at a three-second average watch time on a feed that plays muted.
  • Writing alt text like 'photo1.jpg' or 'image of a poster', which tells a screen reader user nothing about what the image shows or says.
  • Posting fourteen times in the first week and then nothing for a month — the audience learns the account is not worth following.
  • Burying the call to action in the last line of a caption that gets truncated after the first line.

Flashcards 10

Content pillar
Reach vs impressions
Engagement rate
Why are saves and shares the strongest signals?
+ 6 more

Practice

1
A post reached 800 accounts and received 44 likes, 6 comments, 5 shares and 5 saves. What is the engagement rate, as a percentage?
%
2
You are exporting a 4:5 portrait post at 1080 pixels wide. How many pixels tall should it be?
px
3
A post has 5,000 impressions and 1,800 reach. What does that tell you?
4
Why do social videos need burned-in or uploaded captions even when the audio is clear?
5
Which alt text is best for a photo of four students soldering at a workbench under a club banner reading 'Robotics Drop-In Thursdays'?
6
What is the name for the central region of a frame that the platform's own interface never covers?
7
What is the minimum contrast ratio normally required for regular-sized text against its background?
8
Order the steps of planning a social media campaign.
  1. 1Build a content calendar at a sustainable cadence
  2. 2Read the analytics and adjust
  3. 3Produce and schedule the posts
  4. 4Define the audience precisely
  5. 5State one measurable goal
  6. 6Choose the platform that audience already uses
  7. 7Set three to five content pillars
9
Match each metric to what it actually counts.
Impressions
Reach
Engagement rate
Watch time
Click-through rate
10
Your video keeps 90% of viewers for the first two seconds but only 20% at eight seconds. What should you change first?

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