Every business that sells on account knows that a few customers will never pay. It just does not know which ones yet. In BAF3M you used the direct write-off method: wait until a specific account is hopeless, then debit Bad Debts Expense and credit Accounts Receivable. That is simple, but it records the expense in the wrong year. A sale made in November 2026 might not be written off until June 2027. The 2026 income statement shows the revenue but none of its cost, and the 2026 balance sheet reports receivables the business will never collect. The allowance method fixes both problems by estimating the bad debts at year end, before anyone knows exactly which customers will default.
The Allowance for Doubtful Accounts
The estimate cannot be credited to Accounts Receivable, because no particular customer has defaulted and the control account must still equal the subsidiary ledger. Instead, the credit goes to Allowance for Doubtful Accounts, a contra-asset account. It sits right under Accounts Receivable on the balance sheet, has a normal credit balance, and is subtracted to show net realizable value (NRV): the amount the business expects to collect.
| Date | Account | Debit | Credit |
|---|---|---|---|
| 2026 Dec 31 | Bad Debts Expense | $3,350.00 | |
| Allowance for Doubtful Accounts | $3,350.00 |
| Partial balance sheet, Dec 31, 2026 | ||
|---|---|---|
| Accounts receivable | $96,000.00 | |
| Less: Allowance for doubtful accounts | $4,550.00 | |
| Net accounts receivable (NRV) | $91,450.00 |
Two ways to estimate: percentage of sales vs aging
- Bad Debts Expense = a percentage of the year's credit sales
- The result IS the adjusting entry amount
- Ignore any balance already in the allowance
- Focuses on matching expense to revenue
- Estimate the uncollectible part of year-end receivables
- The result is the TARGET balance of the allowance
- Adjust for the balance already in the allowance
- Focuses on reporting receivables at NRV
Percentage of sales: suppose Northshore made $420,000 of credit sales in 2026 and past experience says 1.5% of credit sales prove uncollectible. Bad Debts Expense is , and the entry is debit Bad Debts Expense $6,300, credit Allowance $6,300, no matter what the allowance already contains. If the allowance had a $1,200 credit balance before adjusting, it ends the year at $7,500.
Aging of receivables: list every customer balance by how long it is past due. The older a debt, the less likely it is to be collected, so each age group gets a higher estimated loss percentage. The total of the estimates is what the allowance SHOULD hold at year end. A simpler version, percentage of receivables, applies one rate to the whole balance (for example ); it is still a target balance.
| Age of account | Balance | Estimated % uncollectible | Estimated uncollectible |
|---|---|---|---|
| Not yet due | $60,000 | 1% | $600 |
| 1 to 30 days past due | $20,000 | 4% | $800 |
| 31 to 60 days past due | $9,000 | 10% | $900 |
| 61 to 90 days past due | $5,000 | 25% | $1,250 |
| Over 90 days past due | $2,000 | 50% | $1,000 |
| Total | $96,000 | $4,550 |
Write-offs, recoveries and net realizable value
When a specific account finally proves uncollectible, it is written off against the allowance: debit Allowance for Doubtful Accounts, credit Accounts Receivable (and the customer's subsidiary account). There is NO expense in this entry. The expense was already recognized when the estimate was made, and recording it again would count the same loss twice. Because the entry lowers both Accounts Receivable and the allowance by the same amount, net realizable value does not change.
| Date | Account | Debit | Credit |
|---|---|---|---|
| 2027 Feb 14 | Allowance for Doubtful Accounts | $1,130.00 | |
| Accounts Receivable — T. Lam | $1,130.00 | ||
| May 20 | Accounts Receivable — T. Lam | $1,130.00 | |
| Allowance for Doubtful Accounts | $1,130.00 | ||
| May 20 | Cash | $1,130.00 | |
| Accounts Receivable — T. Lam | $1,130.00 |
| Before write-off | After write-off | |
|---|---|---|
| Accounts receivable | $96,000 | $94,870 |
| Less: Allowance | $4,550 | $3,420 |
| Net realizable value | $91,450 | $91,450 |
A recovery takes two entries. First reverse the write-off, which puts the debt back on the customer's account; this matters because the customer's record should show they did pay, which affects whether the business extends credit to them again. Then record the collection as a normal receipt on account. If only part of the debt is recovered, reinstate only the amount actually being collected.